Sometimes, though, failures are far more substantial. When Executive Life went belly-up in 1991, states couldn’t raise enough to cover its obligations. Annuity and life insurance policyholders in California recovered as little as 70 cents on the dollar or were forced to accept modified terms with alternative providers. “I wouldn’t put a tremendous amount of credence in guaranty funds,” says Adam Sherman, president of advisory firm Firstrust Financial Resources in Philadelphia.
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Insurance customers need to be more vigilant. Stop focusing only on cost and service and start worrying about solvency. Check such agencies as Standard & Poor’s (MHP), Fitch Ratings, Moody’s, and A.M. Best to find the highest-rated companies, and be alert for downgrades. Then dig deeper. Find out about an insurer’s exposure to real estate and mortgages and make sure its debt holdings are investment-grade. “Everyone’s under the false assumption that it doesn’t matter what company you buy from,” says Thomas Archer, chairman of financial-services firm Archer Financial Group in New York. “It does.”

The insurance industry is regulated by the states. Most states require insurance companies to participate in a state guarantee fund or association. State guarantee funds step in to pay claims in the event that an insurance company fails. A state may have one or more guarantee associations, with each association responsible for a certain type of insurance. While there may be differences among states, most states set basic coverage guarantee limits of:

• $300,000 in life insurance death benefits
• $100,000 in cash surrender or withdrawal value for life insurance
• $100,000 in withdrawal and cash values for annuities
• $100,000 in health insurance policy benefits
• $300,000 in homeowners benefits
• $300,000 in auto insurance benefits

Check the insurance guarantee limits of your state. In the unlikely event that an insurance company goes bust and cannot fulfill claims, each state has a Guaranty Fund to back policies. “It’s a social safety net, much like FDIC (Federal Deposit Insurance Corporation) insures deposits for banks,” said NAIC’s Sullivan.

Each state’s Guaranty Fund has a different limit, with a nationwide average of about $350,000 per claim. In Connecticut, for example, if a fire burned down your house and car, you could claim up to $500,000 for each — or $1 million total. NAIC.org provides a link to each state’s insurance department, where you can check the guarantee limit.

Policyholders may one day have more guarantees, as lawmakers consider regulation at the federal level, said NAIC’s Sullivan, who believes state regulators are already working effectively.

Meanwhile, some academics are proposing industry-led regulatory agencies, which would have the financial motivation to back policyholders.