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Student Credit Cards

I posted before on how universities seek profits instead of helping students develop good financial literacy and habits. Here are some tips on how you should use your credit card. College Credit-Card Hustle

Universities and their alumni associations have discovered an unlikely and disturbing source of revenue: Increasingly, they are selling students’ personal information to big credit-card companies eager for young customers.

Using state public disclosure laws, Business Week has obtained more than two dozen confidential contracts between major schools and card-issuing banks keen to sign up undergraduates with mounting expenses for tuition, books, and travel. In some instances, universities and alumni groups receive larger payments from the banks if students use their school-branded cards more frequently.

The growing financial alliance between schools and banks raises questions about whether universities are encouraging students to incur additional high-interest debt at a time when many young people graduate from college owing tens of thousands of dollars.
…
Universities rarely negotiate favorable terms for their students, according to people familiar with the practice. On the contrary, some schools and booster groups entice undergraduates to sign up for cards with low initial interest rates that are soon replaced by steep double-digit rates.

Schools (and if some try to play legal games about alumni associations being separate, I don’t accept that) should fully disclose exactly what they are doing. I know they can make all sorts of excuses about why being open and honest is not right for them. Well, I think it is easy to predict they will be selling out their students and hiding that fact (if they must be open about what they are doing they will avoid some of the most egregious behavior because they know there will be consequences if they obviously sell out students). And, now Business Week has evidence that many are.

If a school is not open and honest about the deals they are making just assume they are selling out the students for their own gain. I can’t really see why we would want to support such behavior and I would encourage us not to.
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July 20th, 2008 by John Hunter | Leave a Comment | Tags: Credit Cards, Financial Literacy, Personal finance

Avoid Getting Squeezed by Credit Card Companies

Squeezed by credit card companies

“I was charged an over-limit fee when the interest charge kicked my account over my limit,” said Cressman. When he called his credit card issuer to complain, they refunded the charge. “I was told that in the future I would ‘just have to watch my balance,’” he recalled.

Over-the-limit fees aren’t the only tactic in the credit card companies’ bag of tricks. There are a slew of penalties, fees and other billing practices that can cause consumers to find themselves drowning in debt.
…
But even borrowers who pay their bills on time can fall victim to deceptive practices used by the card issuers and get slammed with rising interest and hidden fees, which have become the industry norm in recent years.
…
many banks calculate finance charges using what’s called double-cycle billing, a confusing practice that averages out the balance from your previous two bills. So if you carry a balance and pay a finance charge one month, you’ll get hit with a finance charge on your next bill as well, even if you’ve paid off the balance.

Then, there’s a practice known as “trailing interest” - another “gotcha” to watch out for, Arnold said. If you send in a payment according to the full amount on your statement, you may find that you still owe a small balance next month. That’s because you accrued interest between the time you sent the payment and when it was posted to your account.

As previous posts have pointed out you really need to keep your eye on your credit card company as though they will trick you out of your money given any chance to do so.

Related: Don’t Let the Credit Card Companies Play You for a Fool - Managing Your Credit Card Successfully - Sneaky Credit Card Fees - Legislation to Address the Worst Credit Card Fee Abuse, Hopefully

May 27th, 2008 by John Hunter | Leave a Comment | Tags: Credit Cards, Personal finance, Tips

Continued Credit Card Company Customer Dis-Service

As the credit card companies continue to prove they are not interested in providing value to the customer and making a fair profit from the value they provide. Instead they attempt to do whatever they can to get money from customers. I would guess because they can get more from careless customers that don’t block each attempt to take their money than the companies have to pay back or pay in fines.

J.P. Morgan Chase — What Every Person With A Credit Card Should Know

I am so angry at Chase Card member services this morning, I could scream. Instead, I will take a breath and just cancel my credit cards. This anger built up is not only against the credit card company but also our government’s bureaucracy. Can we get anything in our country working again? Or is it all about the almighty dollar? Arrgh! I try to remember at what point in our history did making money become more important than operating ethically-I cannot recall.

Canceling cards from companies that repeatedly treat customers as a source of ill gotten gains is wise. Unfortunately most options seem to be led by the same unethical tactics. Some credit unions seem to actually believe in providing a fair service and treating customers with honesty and integrity (though many just outsource credit card service to a company that has no interest in the mission of the credit union to serve members). During the era of the robber barrons it was accepted that business was amoral. Since then it is understood morality applies in the business world - some people just case less about morality than cash.
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May 8th, 2008 by John Hunter | Leave a Comment | Tags: Credit Cards, Personal finance

Some Movement on Regulating Credit Cards Companies

Regulators zero in on credit card reform

On Thursday, the Office of Thrift Supervision, responsible for overseeing the nation’s savings and loans, endorsed a seven-point plan to tackle “unfair” and “deceptive” practices by companies that issue credit cards.

The plan would allow consumers more time to pay their monthly bill. It would prevent companies from applying interest-rate increases retroactively to pre-existing balances. And it would ban “double cycle billing,” a practice that computes finance charges based on previous billing cycles.
…
U.S. consumers were saddled with $850 billion in credit card debt as of the end of last year, according to the Consumer Federation of America.
…
“It’s a good first step in addressing a number of abusive practices,” said Travis Plunkett, legislative director at the consumer federation. “However, it will still be necessary for Congress to step in because the proposal only deals with a few of the problems that have been identified.”

At the same time, legislators could have quite a fight on their hands. Previous efforts trying to reform the industry have largely failed, while recent legislative proposals have found little support among GOP lawmakers.

The credit card companies pay politicians a great deal of money. That is the reason sensible regulation has failed. Now those fighting for sensible regulation have to have such an obvious case that even those taking huge amounts of money from the credit card companies can’t stymie sensible rules. Remember to follow our credit card tips to avoid the pitfalls that catch so many - that don’t read our blog :-)

Related: Legislation to Address the Worst Credit Card Fee Abuse, Maybe - Sneaky Fees - Incredibly Bad Customer Service from Discover Card - Hidden Credit Card Fees

May 2nd, 2008 by John Hunter | Leave a Comment | Tags: Credit Cards, Personal finance

Don’t Let the Credit Card Companies Play You for a Fool

One of the goals for this blog is to help people protect themselves from predatory behavior from corporations. I love capitalism and love being able to benefit from the innovations created by the marketplace. I wish companies tried to do well financially by providing value to the customer. This is what Google, Toyota, Berkshire Hathaway, Apple… do.

However there are many that seek to trick and take advantage of gullible customers. This is especially true of financial companies. If a company tries to trick you by selling you on a less than truthful description of their offer (such as $1 for the first month, or 1% interest for the first 6 months) my experience leads me to believe they don’t have faith that they offer a real value. They don’t believe people would buy what they offer for the real price, so instead they try and trick people with misleading information. And there are plenty of financially illiterate people that fall for these bad deals - don’t let yourself be one of them.

Credit card companies seem to be especially bad at this type of behavior. Most often they just take advantage of people that don’t bother to understand what the real fees and interest rates are. The consumer obviously should accept some of the blame. But tricking people that are not financially literate is not an honorable way to make money. But there are many who don’t seem to mind taking advantage of those that don’t educate themselves.

Business Week has a good article on this topic: Cap One’s Credit Trap. And PBS, Frontline, has a good show on it too: The Secret History of the Credit Card.

Continue your financial literacy education by visiting both those sites and reading and watching (you can watch the entire PBS show online) and learning. If you don’t make the effort to increase your financial literacy it will cost you as others take advantage of you.

October 29th, 2006 by John Hunter | 4 Comments | Tags: Credit Cards, Financial Literacy, Personal finance

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